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It's only 10:30 a.m. and I've already been asked for my mother's maiden name, the obligatory Social Security Number, date of birth, bank account number and driver's license info. Yes. I'm not joking here. And it was all extracted during a simple call to the cable company to drop HBO and a request for a new parking sticker.
Why can't people operate with a simple identification along with first and last? I have better things to do today, project work to shill, a baby gift to mail, praying I'll win a new Mercedes. And on top of it all, the dog has a runny nose. I DON'T like seeing a dog with a runny nose. Go ahead and laugh, but they're like kids to those of us lonely enough to see them as such. YOU see a dog with a runny nose, I see a vet bill; about as welcoming as an iron lung or enduring a Michael Moore movie.
I've tried asking some of the customer service drones why they need such information. Do people actually call the cable company pretending to be other people with their address and full names and phone numbers, all in a plot to cancel their HBO? Is someone rogue enough to deposit money in my account and go through the trouble of making a fake ID just for the evil joy of doing it? Do such dyslexic criminals exist? It's all in the name of safety I'm told, at least that's what their script tells them to say.
Sorry, I needed to let that out. It's here and now or growing old and bitter, eventually telling it to a bartender through the bottom of a shot glass and tequila farts.
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Comments (1 total)
andy writes:
The best blog writing I've ever read
Posted on June 13, 2007 22:42